FAQ
Answers to all your questions about c444
This detailed FAQ page has been put together to give you clear, straightforward answers on any topic — withdrawals, bonuses, account verification, or betting.
It's natural to have questions while playing at c444. New members and experienced players alike often wonder about deposits, withdrawals, bonus rules, or cricket betting. On this page we have organised the most frequently asked questions into four categories — withdrawals, cricket and sports betting, account verification, and bonus terms. We hope all your doubts will be cleared right here.
Withdrawals
Yes, the withdrawal process at c444 runs 24 hours a day, 7 days a week. Whether it's late at night or a Friday — submit a request at any time and the money will reach your bKash, Nagad, or Rocket within 15 minutes to 2 hours. Bank transfers may be subject to the bank's own working hours.
The minimum withdrawal amount is ৳500. This is the same for all methods — bKash, Nagad, Rocket, and Upay. The same limit also applies to bank transfers. Requests below this amount cannot be submitted, so please confirm your balance before applying.
Yes, this is very important. Money can only be sent to a bKash, Nagad, Rocket, or bank account that is registered under the same name as your c444 account. Withdrawals to third-party numbers or someone else's account are not processed — this is maintained for security purposes.
The request is usually completed within 15 minutes to 2 hours. If it takes longer, first confirm that your account verification is complete and that the bonus wagering requirement has been met. If the issue persists, contact c444's live chat support — the team is available 24/7 to help.
Five withdrawal methods are supported at c444: bKash, Nagad, Rocket, Upay and bank transfer. Via bank transfer, money can be sent to major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank. The minimum withdrawal of ৳500 applies to every method.
Cricket & Sports Betting
Decimal odds are a multiplier for the total payout on a win. For example, if the odds are 2.50 and you place a ৳100 bet, you get back ৳250 if you win (including your stake). The higher the odds, the less likely the market considers that outcome to be — but the potential return is also higher. All odds are displayed clearly in decimal format.
Yes, c444 covers major cricket tournaments including BPL, IPL, T20 World Cup, and ICC tournaments. Betting is available on both domestic and international matches. High-profile matchups like Bangladesh vs India have multiple markets available at the same time.
Live in-play betting lets you place bets while a match is in progress. Odds keep changing even after the game has started, as the market updates in line with what is happening on the field. This means you can place a new bet mid-innings or after a wicket falls. Making quick decisions is what gives you an edge in this format.
Match winner, toss winner, total runs (over/under), first wicket to fall, top batsman, highest wicket-taker — these are the most popular cricket betting markets. Markets on the number of runs in each over of a match are also available. c444 also lets you combine different markets to place accumulator bets.
Yes, alongside cricket, betting on football, kabaddi, and several other popular sports is available at c444. Markets are also available for major tournaments like FIFA, the Asian Cup, and domestic leagues. The full list of available sports and markets can be seen by going to the Sports section.
Account Verification
The National ID card (NID) is the most commonly used document for identity verification. A valid passport or driving licence is also accepted. For address verification, a utility bill or bank statement can be submitted. All documents must be uploaded as clear, legible images.
c444 uses SSL encryption technology to keep all personal information secure. Uploaded documents can only be viewed by authorised members of the verification team and are not shared with third parties. You can find full details in our privacy policy.
Yes, this is mandatory. The name registered on your c444 account must exactly match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, the withdrawal request cannot be processed. To correct your name, please contact the support team.
If your verification is rejected, a message stating the reason is usually sent. The most common reasons are: the image is unclear, the document has expired, or there is a name mismatch. Correct the issue and reapply, or get direct help through c444 live chat — the team is always ready to assist in Bengali.
Verification is done primarily to protect your account. It ensures that no one else can operate your account or withdraw money in your name. It also helps maintain a fair and transparent gaming environment — an important part of c444's fair play policy.
Bonus Terms
On your first deposit at c444, you receive a 100% match bonus of up to ৳20,000. Example: deposit ৳1,000 and get a bonus of ৳1,000 — total balance ৳2,000. Or deposit ৳42,000 and get a bonus of ৳20,000 — total balance ৳62,000 (the maximum bonus cap is reached).
The wagering requirement means you must place a specified amount in bets before you can withdraw the bonus funds. At c444, this condition is 10 times the bonus amount — not on your original deposit. Example: ৳1,000 bonus × 10 = you must wager a total of ৳10,000 before withdrawing.
Yes, there is an option to cancel a bonus. However, please note that cancelling a bonus will also remove all winnings earned with that bonus. After cancellation, only the original deposit amount will remain in the account. See c444's terms and conditions page for full details.
Generally, slots games contribute the most toward completing the wagering requirement. Casino table games and live casino games may also be included, though sometimes at a different rate. Read the bonus terms and conditions section or ask c444 support to find out the contribution rate for specific games.
No, the welcome bonus is given only once per player. Attempting to claim the bonus a second time by opening multiple accounts or using an account in another family member's name may result in the account being suspended. However, new promotional offers and cashback benefits are available regularly.
Yes, as you progress through c444's VIP program, weekly cashback increases. Moving from Bronze through Silver, Gold, and Platinum, the cashback rate rises from 0.2% to 0.8%. In addition, higher-tier members also receive exclusive promotional offers and priority support.
Still have questions? We're here for you
If your issue wasn't resolved by the answers above, c444's support team is always ready to help. Assistance is available in both Bengali and English.
24/7 Live Chat — log in to the site and start a chat at any time
Email: [email protected]